Terms of Service

You must be at least 13 years of age to use FrontPorchx. By using the Site, you represent and warrant that you meet this age requirement. If you are under 18, you represent that a parent or legal guardian has reviewed and agrees to these Terms on your behalf.

FrontPorchx grants you a revocable, non-exclusive, non-transferable, limited license to access and use the Site strictly in accordance with these Terms. You may not sublicense, sell, assign, or otherwise transfer this license. We reserve the right to revoke this license at any time for any reason.

Certain features of FrontPorchx require account registration. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@frontporchx.com if you suspect unauthorized access. We reserve the right to suspend or terminate accounts at our discretion, including for violation of these Terms.

FrontPorchx provides three primary content areas:

• Events — Hyperlocal event listings sourced through automated collection, third-party data providers, and direct submissions by users and event hosts.
• Guide — A directory of local businesses, parks, community resources, and services, built from public records, direct business submissions, and community contributions.
• Posts — Free and paid community posts submitted by residents and businesses.

All content on the Site is provided for informational purposes only. We do not independently verify the accuracy, completeness, or timeliness of event listings, business information, or community posts. You agree that your use of this content is at your own risk.

Event listings on FrontPorchx are collected from public sources and third parties using automated processes. Events may be cancelled, rescheduled, or inaccurately described. We make no representation or warranty that any event listing is accurate, current, or complete. You should verify event details directly with the event organizer before attending. FrontPorchx is not liable for any loss, inconvenience, or damages arising from reliance on event information displayed on the Site.

Users may submit content to FrontPorchx, including event listings, business claims, community posts, and replies (“User Content”). By submitting User Content, you:

• Represent that you own or have the right to submit the content and that it does not infringe any third-party rights.
• Grant FrontPorchx a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, display, distribute, and modify your User Content in connection with operating and promoting the Site.
• Acknowledge that we may review, edit, or remove User Content at our sole discretion without notice.

You are solely responsible for your User Content and any consequences of posting it. FrontPorchx does not endorse any User Content.

Any feedback, ideas, suggestions, or proposals (“Submissions”) you provide to FrontPorchx regarding the Site or our services shall become the sole and exclusive property of FrontPorchx LLC. We will owe you no compensation or credit of any kind for Submissions, and we may use, copy, modify, publish, or redistribute them for any purpose and in any medium without restriction.

You agree not to use the Site to:

• Post false, misleading, or fraudulent content.
• Harass, threaten, or harm any individual or group.
• Post content that is obscene, defamatory, hateful, or discriminatory.
• Spam, flood, or send unsolicited commercial messages through any platform feature including post replies or SMS.
• Scrape, crawl, or collect data from the Site without our prior written consent.
• License, sell, rent, lease, assign, distribute, or otherwise commercially exploit the Site or make it available to any third party.
• Modify, reverse engineer, decompile, or disassemble any part of the Site.
• Remove, alter, or obscure any proprietary notice or trademark on the Site.
• Impersonate any person or entity or misrepresent your affiliation.
• Interfere with or disrupt the Site's infrastructure, servers, or networks.
• Upload viruses, malicious code, or any technology that may damage or compromise the Site.
• Violate any applicable federal, state, or local law or regulation.

We reserve the right to suspend or terminate access for any user who violates these prohibitions.

FrontPorchx offers paid services including:

• Business premium listings and subscriptions.
• Paid community posts and sponsored content.
• Hyperlocal advertising campaigns targeted by locality.

All payments are processed through Stripe. By purchasing a paid service, you agree to Stripe's Terms of Service. All fees are in U.S. dollars unless otherwise stated. Fees are non-refundable except as required by law or as expressly stated in a separate written agreement with us.

Advertising content is subject to review and approval. We reserve the right to reject or remove any advertisement at our sole discretion without refund if the content violates these Terms, our advertising standards, or applicable law.

In the event a service is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel any order placed at the incorrect price, whether or not the order has been confirmed. If your payment method has already been charged, we will issue a prompt refund.

FrontPorchx may send SMS messages to users and business followers in connection with platform features, including business broadcast messages and post reply notifications. By providing your phone number and opting in to SMS communications, you consent to receive text messages from FrontPorchx and participating businesses. Message and data rates may apply. You may opt out at any time by replying STOP to any message or by updating your account preferences. SMS delivery is facilitated through ClickSend and is subject to their terms. We do not guarantee delivery of SMS messages.

By subscribing to the FrontPorchx newsletter, you consent to receive email communications from us, including weekly local event digests and platform updates. You may unsubscribe at any time using the unsubscribe link in any email. We will not share your email address with third parties for marketing purposes without your consent.

FrontPorchx uses cookies to identify areas of the Site you have visited, remember your preferences (such as your selected locality), and enhance platform functionality. Cookies are small pieces of data stored on your device by your browser. Most browsers can be configured to disable cookies, but doing so may limit your ability to use certain features of the Site. We do not store personally identifiable information in cookies.

FrontPorchx integrates with third-party services to power platform functionality, including:

• Supabase — Database and authentication infrastructure.
• Mapbox — Maps and location services.
• Cloudinary — Image storage and delivery.
• Stripe — Payment processing.
• ClickSend — SMS delivery.
• OpenAI — AI-powered content enrichment.

Your use of the Site is also subject to the terms and privacy policies of these third-party providers. We are not responsible for the practices, content, or reliability of any third-party service. The Site may contain links to external websites provided for convenience only — we do not endorse and are not responsible for any linked third-party site.

All content on FrontPorchx that is not User Content — including but not limited to the site design, logos, text, graphics, and software — is the property of FrontPorchx LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our prior written permission. The FrontPorchx name and logo are trademarks of FrontPorchx LLC.

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE SITE IS ENTIRELY AT YOUR OWN RISK.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FRONTPORCHX LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES — ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SITE OR ANY CONTENT THEREON, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT ACTUALLY PAID BY YOU TO FRONTPORCHX IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

You agree to defend, indemnify, and hold harmless FrontPorchx LLC and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses — including reasonable attorneys' fees — arising out of or in any way connected with your access to or use of the Site, your User Content, or your violation of these Terms.

Informal Resolution. Before initiating any formal proceeding, you agree to contact us at support@frontporchx.com with a written description of your dispute and the relief you seek. We will attempt to resolve the dispute through informal negotiation within sixty (60) days of receiving your notice. If the dispute is not resolved within that period, either party may proceed to arbitration as described below.

Binding Arbitration. Except for disputes relating to claims for injunctive or equitable relief regarding the enforcement or validity of either party's intellectual property rights, any dispute, claim, or controversy arising out of or relating to these Terms or the Site — whether in contract, warranty, tort, statute, regulation, or any other legal or equitable basis — shall be resolved exclusively by binding arbitration in the Commonwealth of Virginia in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”). Either party may seek interim or preliminary injunctive relief from any court of competent jurisdiction pending the completion of arbitration. The prevailing party in any arbitration shall be entitled to recover its reasonable legal, accounting, and other costs and fees from the non-prevailing party.

Waiver of Jury Trial and Class Action. BY AGREEING TO THESE TERMS, YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHT TO PARTICIPATE IN ANY CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING.

YOU AND FRONTPORCHX AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SITE OR THESE TERMS MUST BE COMMENCED WITHIN SIX (6) MONTHS AFTER THE CAUSE OF ACTION ACCRUES. ANY CLAIM NOT BROUGHT WITHIN THAT PERIOD IS PERMANENTLY BARRED.

If you believe that content on FrontPorchx infringes your copyright, please send a notice to support@frontporchx.com with the following information: (1) identification of the copyrighted work claimed to be infringed; (2) identification of the infringing material with sufficient detail for us to locate it; (3) your contact information; (4) a statement that you have a good faith belief that the use is not authorized by the copyright owner; and (5) a statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner.

We reserve the right to suspend or terminate your access to the Site at any time, for any reason, with or without notice. Upon termination, your right to use the Site will immediately cease. Provisions of these Terms that by their nature should survive termination — including ownership provisions, warranty disclaimers, indemnification, limitations of liability, arbitration, and the limitations period — shall survive.

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and FrontPorchx concerning your use of the Site and supersede all prior agreements and understandings.

No failure or delay by FrontPorchx in exercising any right under these Terms shall constitute a waiver of that right. No single or partial exercise of any right shall preclude any further exercise of that right or any other right. A waiver of any breach shall not constitute a waiver of any subsequent breach.

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles. To the extent any matter is not subject to arbitration under Section 18, you consent to the exclusive jurisdiction of the state and federal courts located in Virginia.

We may update these Terms from time to time. When we do, we will update the “Last Updated” date at the top of this page. For material changes, we will make reasonable efforts to notify you via the Site or by email. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

Questions about these Terms? Reach us at: